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21-1093.00 - Social and Human Service Assistants


Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
386,600
Estimate
Forecasted Employment
430,800
Estimate
Change in Employment
+44,200
Estimate
Change in Employment %
+11.4%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Keep records or prepare reports for owner or management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
  • Submit reports and review reports or problems with superior.
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  • Develop and implement behavioral management and care plans for clients.
Supplemental
  • Oversee day-to-day group activities of residents in institution.
  • Meet with youth groups to acquaint them with consequences of delinquent acts.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  • Observe and discuss meal preparation and suggest alternate methods of food preparation.
  • Demonstrate use and care of equipment for tenant use.
  • Consult with supervisor concerning programs for individual families.
  • Observe clients' food selections and recommend alternate economical and nutritional food choices.
  • Inform tenants of facilities, such as laundries or playgrounds.
  • Assist in locating housing for displaced individuals.
  • Assist clients with preparation of forms, such as tax or rent forms.
  • Assist in planning food budgets, using charts or sample budgets.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Customer and Personal Service
  • 90%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Psychology
  • 86%
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 Therapy and Counseling
  • 79%
    Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
 English Language
  • 75%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Clerical
  • 67%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Sociology and Anthropology
  • 65%
    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 Computers and Electronics
  • 64%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Education and Training
  • 63%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Law and Government
  • 56%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Philosophy and Theology
  • 52%
    Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
 Public Safety and Security
  • 50%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Calculating machines and accessories
  • 10-key calculators
 Personal communication devices
  • Amplified telephones
  • Hearing impaired telephones
  • Multi-line telephone systems
 Computer printers
  • Computer laser printers
 Computers
  • Desktop computers
  • Laptop computers
  • Personal computers
 Duplicating machines
  • Laser facsimile machines
  • Photocopying equipment
 Passenger motor vehicles
  • Passenger vehicles
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Data management and query software
  • Database software
  • Microsoft AccessHOT
 Industry specific software
  • Electronic medical record EMR software
  • MEDITECH softwareHOT
  • PointClickCare HER
 Content authoring and editing software
  • Microsoft ExcelHOT
  • Microsoft PowerPointHOT
  • Microsoft WordHOT
  • Word processing software
 Business function specific software
  • Microsoft OfficeHOT
 Information exchange software
  • Microsoft OutlookHOT
 Utility and device driver software
  • Nuance Dragon NaturallySpeaking
 Network applications software
  • Web browser software
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Peirce College
 Programs
Jobs
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Jobs related to this career may be found on Indeed.com or on the Google Job Search page.