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Career Details
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Career Details

11-9111.00 - Medical and Health Services Managers


Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
333,000
Estimate
Forecasted Employment
389,300
Estimate
Change in Employment
+56,300
Estimate
Change in Employment %
+16.9%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Establish objectives and evaluative or operational criteria for units managed.
  • Direct or conduct recruitment, hiring, and training of personnel.
  • Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Establish work schedules and assignments for staff, according to workload, space, and equipment availability.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Develop instructional materials and conduct in-service and community-based educational programs.
Supplemental
  • Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
  • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
  • Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Administration and Management
  • 85%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 English Language
  • 84%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Customer and Personal Service
  • 78%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Clerical
  • 75%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Personnel and Human Resources
  • 75%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Computers and Electronics
  • 74%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Law and Government
  • 70%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Education and Training
  • 65%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Medicine and Dentistry
  • 62%
    Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
 Economics and Accounting
  • 62%
    Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 Mathematics
  • 62%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Public Safety and Security
  • 61%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 Production and Processing
  • 56%
    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 Psychology
  • 52%
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computers
  • Laptop computers
  • Desktop computers
  • Personal computers
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Business function specific software
  • Human resource management software HRMS
  • Oracle TaleoHOT
  • Bed Management Suite
  • TeleTracking PreAdmit-Tracking
  • Contract management software
  • Microsoft ProjectHOT
  • Microsoft SharePointHOT
  • Microsoft Teams
  • Oracle Primavera Enterprise Project Portfolio ManagementHOT
  • Inventory management software
  • Google DriveHOT
  • Microsoft OfficeHOT
  • Google AdWordsHOT
  • Marketo Marketing AutomationHOT
 Finance accounting and enterprise resource planning ERP software
  • Fund accounting software
  • Intuit QuickBooksHOT
  • Sage 50 Accounting
  • Microsoft DynamicsHOT
  • Oracle Fusion ApplicationsHOT
  • Oracle HyperionHOT
  • Oracle JD Edwards EnterpriseOneHOT
  • Oracle PeopleSoftHOT
  • Oracle PeopleSoft FinancialsHOT
  • SAP Business ObjectsHOT
  • Delphi Technology
  • Oracle E-Business Suite Financials
 Content authoring and editing software
  • Adobe Systems Adobe Flash
  • ConceptDraw
  • Microsoft VisioHOT
  • SmugMug FlickrHOT
  • Trimble SketchUp ProHOT
  • Google DocsHOT
  • Microsoft WordHOT
  • e-MDs Chart
  • Microsoft PowerPointHOT
  • FacebookHOT
  • LinkedInHOT
  • Social media sitesHOT
  • API Healthcare ActiveStaffer
  • AcuStaf
  • e-MDs Schedule
  • Google Sheets
  • Microsoft ExcelHOT
  • Microsoft Publisher
 Content management software
  • Adobe Systems Adobe AcrobatHOT
  • Current procedural terminology CPT software
  • Nuance PaperPort Professional
  • e-MDs DocMan
 Data management and query software
  • American Medical Association CodeManager
  • ColorSoft AutoMatch
  • Yost Engineering ABN Assistant
  • Yost Engineering ClaimScrub
  • Yost Engineering CodeSearch Pro
  • Yost Engineering EpiCoder
  • Blackbaud The Raiser's Edge
  • Salesforce softwareHOT
  • Apache HadoopHOT
  • Apache PigHOT
  • Teradata DatabaseHOT
  • Microsoft SQL Server Reporting ServicesHOT
  • SAP Crystal ReportsHOT
  • Blackboard software
  • Data entry softwareHOT
  • Dental Common Access System DENCAS
  • FileMaker Pro
  • Microsoft AccessHOT
  • Microsoft SQL ServerHOT
  • Structured query language SQLHOT
  • YardiHOT
  • LexisNexis
  • IBM Cognos ImpromptuHOT
  • MicroStrategyHOT
  • Oracle Business Intelligence Enterprise EditionHOT
  • Qlik Tech QlikViewHOT
  • TableauHOT
 Development software
  • Apache Maven
  • Integrated development environment IDE softwareHOT
  • Microsoft Visual BasicHOT
  • Microsoft SQL Server Integration Services SSISHOT
  • RHOT
 Industry specific software
  • Autodesk RevitHOT
  • CliniTrend
  • DxCG RiskSmart
  • Expert Health Data Programming Vitalnet
  • IBM SPSS StatisticsHOT
  • MinitabHOT
  • Relative Values for Physicians
  • SASHOT
  • StataCorp Stata
  • 3DGrid HIPAA Checkup
  • Yost Engineering EPStaffCheck
  • Allscripts Misys Healthcare Systems
  • Alteer Office
  • CareCentric MestaMed
  • Cerner ProFile
  • Electronic medical record EMR software
  • Emdeon HealthPro
  • Epic SystemsHOT
  • GE Healthcare Centricity EMR
  • Healthcare common procedure coding system HCPCSHOT
  • Henry Schein DentrixHOT
  • Kodak Dental Systems Kodak SOFTDENT Practice management software PMS
  • MEDENT
  • MEDITECH Medical and Practice Management MPM Suite
  • MEDITECH softwareHOT
  • McKesson Horizon Ambulatory Care
  • MedFORCE Technologies WorkFLOW
  • Medical condition coding softwareHOT
  • Medical procedure coding software
  • Misys Healthcare Systems Misys Tiger
  • PCC EHR
  • PCC Pediatric Partner
  • e-MDs Bill
 Networking software
  • CitrixHOT
  • IBM Domino
 Information exchange software
  • IBM NotesHOT
  • Microsoft ExchangeHOT
  • Microsoft OutlookHOT
  • Cisco Systems Webex
  • Google Meet
  • Geographic information system GIS softwareHOT
 System management software
  • IBM Power Systems software
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Product/Equipment
  • Oracle Retail Integration Bus 13.2 Implementation Technical Essentials
    500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536

 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Peirce College
Jobs
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Jobs related to this career may be found on Indeed.com or on the Google Job Search page.