Career Details
Career Details
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Career Details

43-3071.00 - Tellers


Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
520,500
Estimate
Forecasted Employment
480,500
Estimate
Change in Employment
-40,000
Estimate
Change in Employment %
-7.7%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Identify transaction mistakes when debits and credits do not balance.
  • Prepare and verify cashier's checks.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Monitor bank vaults to ensure cash balances are correct.
  • Order a supply of cash to meet daily needs.
  • Sort and file deposit slips and checks.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Answer telephones and assist customers with their questions.
Supplemental
  • Perform clerical tasks, such as typing, filing, and microfilm photography.
  • Process and maintain records of customer loans.
  • Count, verify, and post armored car deposits.
  • Compute financial fees, interest, and service charges.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
  • Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
  • Issue checks to bond owners in settlement of transactions.
  • Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.
  • Quote unit exchange rates, following daily international rate sheets or computer displays.
  • Prepare work schedules for staff.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Customer and Personal Service
  • 78%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 English Language
  • 73%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Mathematics
  • 69%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Economics and Accounting
  • 62%
    Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 Public Safety and Security
  • 60%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 Administration and Management
  • 58%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Clerical
  • 57%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Sales and Marketing
  • 57%
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 Computers and Electronics
  • 53%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computers
  • Desktop computers
  • Personal computers
  • Teller terminals
 Computer printers
  • Document printers
  • Check validation printers
  • Journal printers
  • Passbook printers
  • Receipt printers
 Check endorsing and writing machines
  • Check encoders
  • Official check imprinters
  • Checkwriters
 Sorting machines
  • Currency counters
 Surveillance and detection equipment
  • Teller alarms
  • Vault security alarms
 Currency vending machines
  • Automatic teller machines ATMs
  • Cash advance terminals
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Finance accounting and enterprise resource planning ERP software
  • Accounting software
  • Information Technology Incorporated Premier Teller
  • Sage 50 Accounting
  • Southern Data Systems TellerPro
  • Jack Henry & Associates VertexHOT
  • Microsoft DynamicsHOT
 Content authoring and editing software
  • Microsoft WordHOT
  • Word processing software
  • Microsoft PowerPointHOT
  • Microsoft ExcelHOT
 Content management software
  • Hyland Software OnBase
 Data management and query software
  • Total Turnkey Solutions E-Vision
 Network applications software
  • Internet browser software
 Information exchange software
  • Email software
  • IBM NotesHOT
  • Microsoft ExchangeHOT
  • Microsoft OutlookHOT
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Peirce College
Jobs
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