Career Details
Career Details
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Career Details

13-1111.00 - Management Analysts


Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.


Key Facts
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Bright Outlook
1
Career Details
Green Job
Career Details
Current Employment
758,000
Estimate
Forecasted Employment
861,400
Estimate
Change in Employment
+103,400
Estimate
Change in Employment %
+13.6%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
  • Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.
  • Review forms and reports and confer with management and users about format, distribution, and purpose, identifying problems and improvements.
  • Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
  • Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
  • Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
  • Design, evaluate, recommend, and approve changes of forms and reports.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Supplemental
  • Recommend purchase of storage equipment and design area layout to locate equipment in space available.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Administration and Management
  • 88%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 English Language
  • 87%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Customer and Personal Service
  • 78%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Education and Training
  • 77%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Psychology
  • 75%
    Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
 Personnel and Human Resources
  • 75%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Sales and Marketing
  • 73%
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 Sociology and Anthropology
  • 66%
    Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
 Economics and Accounting
  • 65%
    Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 Production and Processing
  • 62%
    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 Mathematics
  • 62%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Communications and Media
  • 61%
    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 Law and Government
  • 58%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Clerical
  • 55%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Computers and Electronics
  • 54%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Media storage devices
  • Universal serial bus USB flash drives
 Computers
  • Laptop computers
  • Desktop computers
  • Personal computers
 Projectors and supplies
  • Liquid crystal display LCD video projectors
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Business function specific software
  • ADP Workforce NowHOT
  • Ceridian
  • Human resource management software HRMS
  • Oracle TaleoHOT
  • ConfluenceHOT
  • Microsoft ProjectHOT
  • Microsoft SharePointHOT
  • Microsoft Team Foundation Server
  • Microsoft Teams
  • Oracle Primavera Enterprise Project Portfolio ManagementHOT
  • Ansible softwareHOT
  • Google DriveHOT
  • Microsoft OfficeHOT
  • Marketo Marketing AutomationHOT
 Finance accounting and enterprise resource planning ERP software
  • Fund accounting software
  • Sage 50 Accounting
  • Tax software
  • IBM Cognos ReportNetHOT
  • Microsoft Business Intelligence BIHOT
  • Microsoft DynamicsHOT
  • Microsoft Dynamics GPHOT
  • NetSuite ERPHOT
  • Oracle Agile Product Lifecycle Management PLMHOT
  • Oracle Business Intelligence PublisherHOT
  • Oracle Fusion ApplicationsHOT
  • Oracle HyperionHOT
  • Oracle JD Edwards EnterpriseOneHOT
  • Oracle PeopleSoftHOT
  • Oracle PeopleSoft FinancialsHOT
  • SAPHOT
  • SAP Business ObjectsHOT
  • Delphi Technology
  • Oracle E-Business Suite Financials
 Content authoring and editing software
  • Adobe Systems Adobe Fireworks
  • Adobe Systems Adobe Flash
  • Microsoft VisioHOT
  • SmugMug FlickrHOT
  • Trimble SketchUp ProHOT
  • Screencastify
  • 3M Post-it App
  • Google DocsHOT
  • Microsoft OneNote
  • Microsoft WordHOT
  • Google Slides
  • Mentimeter
  • Microsoft PowerPointHOT
  • Adobe Systems Adobe Dreamweaver
  • LinkedInHOT
  • Microsoft ExcelHOT
  • Adobe Systems Adobe InDesignHOT
  • Microsoft Publisher
 Content management software
  • Atlassian JIRAHOT
  • Adobe Systems Adobe AcrobatHOT
  • Dropbox
  • Apache Subversion SVNHOT
  • GitHOT
 Data management and query software
  • Blackbaud The Raiser's Edge
  • Oracle Eloqua
  • Salesforce softwareHOT
  • Apache CassandraHOT
  • Apache HadoopHOT
  • Apache HiveHOT
  • Apache PigHOT
  • Apache SolrHOT
  • ElasticsearchHOT
  • MongoDBHOT
  • NoSQLHOT
  • Oracle PL/SQLHOT
  • Relational database management softwareHOT
  • Teradata DatabaseHOT
  • Information Builders WebFOCUS
  • Microsoft SQL Server Reporting ServicesHOT
  • SAP Crystal ReportsHOT
  • Airtable
  • Amazon Elastic Compute Cloud EC2HOT
  • Amazon RedshiftHOT
  • Amazon Web Services AWS softwareHOT
  • Blackboard software
  • Data entry softwareHOT
  • FileMaker Pro
  • Microsoft AccessHOT
  • Microsoft SQL ServerHOT
  • MySQLHOT
  • Oracle JDBCHOT
  • Oracle softwareHOT
  • Structured query language SQLHOT
  • Transact-SQLHOT
  • Google AnalyticsHOT
  • LexisNexis
  • CA Erwin Data Modeler
  • Hibernate ORM
  • PostgreSQLHOT
  • Apache HTTP ServerHOT
  • Customer information control system CICS
  • Apache SparkHOT
  • IBM Cognos ImpromptuHOT
  • MicroStrategyHOT
  • Oracle Business Intelligence Enterprise EditionHOT
  • Qlik Tech QlikViewHOT
  • TableauHOT
 Development software
  • Chef
  • Perforce Helix software
  • PuppetHOT
  • VMWareHOT
  • Adobe Systems Adobe ActionScript
  • Apache AntHOT
  • Apache KafkaHOT
  • Apache Maven
  • C
  • Common business oriented language COBOLHOT
  • Eclipse IDEHOT
  • GoHOT
  • Integrated development environment IDE softwareHOT
  • Microsoft .NET FrameworkHOT
  • Microsoft AzureHOT
  • Microsoft PowerShellHOT
  • Microsoft Visual BasicHOT
  • Microsoft Visual Basic Scripting Edition VBScriptHOT
  • Microsoft Visual Basic for Applications VBAHOT
  • Microsoft Visual StudioHOT
  • RubyHOT
  • Atlassian BambooHOT
  • Extensible markup language XMLHOT
  • IBM InfoSphere DataStage
  • IBM WebSphereHOT
  • Microsoft SQL Server Integration Services SSISHOT
  • Salesforce VisualforceHOT
  • Advanced business application programming ABAPHOT
  • Apache GroovyHOT
  • C#HOT
  • C++HOT
  • Jupyter Notebook
  • Microsoft ActiveX
  • Oracle JavaHOT
  • Practical extraction and reporting language PerlHOT
  • PythonHOT
  • RHOT
  • ScalaHOT
  • SwiftHOT
  • jQueryHOT
  • Hewlett Packard LoadRunner
  • JUnitHOT
  • SeleniumHOT
  • IBM Rational RequisitePro
  • Unified modeling language UMLHOT
  • AJAXHOT
  • Apache StrutsHOT
  • Apache TomcatHOT
  • Backbone.jsHOT
  • Cascading Style Sheets CSSHOT
  • DrupalHOT
  • Dynamic hypertext markup language DHTML
  • Enterprise JavaBeans
  • Ext JS
  • Extensible HyperText Markup Language XHTML
  • Google AngularJSHOT
  • Hypertext markup language HTMLHOT
  • JavaScriptHOT
  • JavaScript Object Notation JSONHOT
  • Microsoft ASP.NETHOT
  • Microsoft ASP.NET Core MVCHOT
  • Microsoft Active Server Pages ASPHOT
  • Node.jsHOT
  • Oracle JavaServer Pages JSPHOT
  • PHP: Hypertext PreprocessorHOT
  • Ruby on RailsHOT
  • Spring FrameworkHOT
 Industry specific software
  • IBM SPSS StatisticsHOT
  • MinitabHOT
  • SASHOT
  • StataCorp Stata
  • The MathWorks MATLABHOT
  • Supervisory control and data acquisition SCADA softwareHOT
  • Epic SystemsHOT
  • Healthcare common procedure coding system HCPCSHOT
  • MEDITECH softwareHOT
  • Medical condition coding softwareHOT
  • Medical procedure coding software
 Network applications software
  • GitHubHOT
  • Oracle WebLogic ServerHOT
  • Red Hat WildFlyHOT
  • Eko
  • Skype
  • Web browser software
 Network management software
  • NagiosHOT
  • WiresharkHOT
 Networking software
  • CitrixHOT
  • IBM Domino
 Operating environment software
  • Apple macOSHOT
  • BashHOT
  • Hewlett Packard HP-UX
  • Job control language JCL
  • KornShell
  • LinuxHOT
  • Microsoft WindowsHOT
  • Oracle SolarisHOT
  • Red Hat Enterprise LinuxHOT
  • Shell scriptHOT
  • UNIXHOT
  • Ubuntu
 Security and protection software
  • Virtual private networking VPN softwareHOT
  • McAfee
  • SymantecHOT
 Information exchange software
  • IBM NotesHOT
  • Microsoft ExchangeHOT
  • Microsoft OutlookHOT
  • Novell GroupWise
  • Cisco Systems Webex
  • Google Meet
  • LogMeIn GoToMeeting
  • Slido
  • ESRI ArcGIS softwareHOT
  • Geographic information system GIS softwareHOT
 System management software
  • IBM Power Systems software
  • Splunk EnterpriseHOT
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Product/Equipment
  • IBM Certified Implementation Professional - Tealeaf Customer Experience Management V9.0
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • Oracle Certified Expert, Siebel CRM 8.0 Business Analyst
    500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536

  • BusinessObjects Enterprise XI 3.0
    3999 West Chester Pike, Newtown Square, PA 190731-800-872-1727

  • IBM Certified Developer - Cognos 8 BI OLAP Models
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Designer - Cognos 10 BI Reports
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Designer - Cognos 10 BI Multidimensional Reports
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos 10 BI Metadata Models
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos 10 BI OLAP Models
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos 10 BI Scorecards
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos Real-time Monitoring
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Solution Expert - Cognos BI
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Administrator - Cognos TM1 10.1
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Advanced Solution Expert - Cognos TM1
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos 10 Controller
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos Financial Statement Reporting
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Developer - Cognos TM1 10.1
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Solution Designer - Cognos 10 Planning
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Specialist - Cognos 8 Controller
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Specialist - Cognos TM1 10.1 Data Analysis
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Solution Designer - Sterling Order Management V9.2
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Deployment Professional - Sterling Order Management V9.1
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Solution Implementer - Sterling B2B Integrator V5.2
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Specialist - Cognos ICM Essentials
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • Microsoft Dynamics AX 2012 Lean Manufacturing
    One Microsoft Way, Redmond, WA 98052-6399

  • Microsoft Dynamics AX 2012 R2 Project
    One Microsoft Way, Redmond, WA 98052-6399

  • Managing Microsoft Dynamics Implementations
    One Microsoft Way, Redmond, WA 98052-6399

  • Microsoft Dynamics C5 2012 Application Consultant
    One Microsoft Way, Redmond, WA 98052-6399

  • Microsoft Dynamics GP 2013 Installation & Configuration
    One Microsoft Way, Redmond, WA 98052-6399

  • IBM Certified Specialist - Cognos Disclosure Management
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Solution Expert - Cognos BI
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Deployment Professional - Emptoris Contract Management V10
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

  • IBM Certified Business Analyst - Tealeaf Customer Experience Management V8.7
    1133 Westchester Avenue White Plains, NY 10604404-238-1234 (outside U.S.)

 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Peirce College
Jobs
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Jobs related to this career may be found on Indeed.com or on the Google Job Search page.